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iServiceDesk

Service Requests

Important

For Maintenance Emergencies, please do not use this site. If you are in a residence hall, please contact your Residence Hall Front Desk. All other maintenance emergencies should be phoned at (309) 438-5656.

For technical issues or product assistance, go to the bottom of this page and select the appropriate technology support request. Please do not submit an IT Ticket. Thank you.

Please note the 7/31/24 billing has been combined with the 8/15/24 billing in WebTMA. As you reconcile, the transactional records in Colleague reflect the correct billing posting dates.

Work Orders

General Campus Work Request

Chargeable Work Request

Residential Work Request

Estimate and Project Request

Event Support Request

Vehicle Maintenance

Surplus Removal

Surplus Removal

Surplus Form

Keys (authorized key requestors)

Key Request (Fac/Staff)

Core/Key/Lock (ProStaff Only)

Contractor Keys

Sales Order

Sales Order

Reports (prior access must exist)

Cost Reports and Work Order Lookup

Technology Support

FS Tech Support Request

GIS Map Request