Service Requests

WE HEAR YOU! We have simplified this site to make it easier to use from any device. We will be introducing training to make things easier and more clear for you. We LOVE to hear your ideas! If you think of other ways we can improve the iService Desk experience or just want to share your thoughts, please let us know.

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PLEASE READ:  We know...we know...but you really do need to read this.

This site handles requests for Facilities Services ONLY.

If you got here by mistake, and meant to submit a request to ISU's Technology Services, use this link.  We want to make sure you get where you need to go. Just consider it another helpful service we offer.

For Maintenance Emergencies, please do not use this site. If you are in a residence hall, please contact your Residence Hall Front Desk. All other maintenance emergencies should be phoned at (309) 438-5656.

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We offer CANVAS training!

• TMA Billing Webite training on CANVAS. USE THIS LINK
• Key Request training on CANVAS COMING SOON
• iSD training on CANVAS COMING SOON

WORK ORDERS

• General Campus Work Request
• Residence Hall Work Request
• Estimate & Project Request
• Event Support Request
• Vehicle Maintenance Request

SURPLUS REMOVAL

• Surplus FORM
• Surplus Removal Request

KEYS

• COMING SOON - Add a Key Requestor^{*you could send a bunch of emails, but why would you if you don't have to?!}
• Request Keys for FAC/Staff - MUST be a Key Requestor
• Request Core/Key/Lock (ProStaff) - MUST be a Key Requestor
• Request Contractor Keys - MUST be a Key Requestor

SALES ORDER

• Submit a Material Request

TMA BILLING REPORTS WEBSITE

• GO TO website

CMMS Product Support

• Request WebTMA/TMA Mobile access
• Request WebTMA/TMA Mobile support